What to know before you buy
Purchasing a door online requires specific information to ensure a seamless experience. This section is designed to provide the beneficial information you need to buy with confidence.
Door Buying Guide
Since each door and opening may have different dimensions and requirements, we have structured our site to allow you maximum flexibility. Look through our site and find the design you love!
You may narrow your search by material, door size, collection, or model. Click on the desired door to view prices, options and additional information. Some doors are shown with a finish, however are sold unfinished or primed unless otherwise selected.
Feel free to give us a call, we are here to help you with any questions or explore any ideas you may have!
Right Door, Right Style, Right Material
One of the most important steps in the selection process! Protecting your door properly and selecting the right door type can lower maintenance, improve performance and extend the life of your door.
Exposure
Doors facing south or southwest in the United States receive the most sunlight and require the most protection. Dark colors and/or storm doors can be harmful in these applications if not well protected by a 5 to 8 foot overhang.
Overhang
Every exterior door needs protection to perform properly and extend it's life. The more exposure to elements, the larger the overhang should be. Please refer to the manufacturer's warranty and guidelines set by the manufacturer.
Color Choice
Your choice of colors may also be dictated by exposure. Light colors reflect heat and dark colors absorb heat. Color choices are a great expression of style, however please consider exposure when selecting colors.
Storm Doors
Storm doors can be helpful in the right application and harmful in the wrong one. Heat build up behind a storm door can exceed 120 degrees in some areas and damage your new door.
Factory Finish
Selecting a factory finish option will produce a door unit with a beautiful, protective finish that promotes long life, beauty, and accentuates the natural allure and texture of the wood grain. For best results our doors are pre finished by the manufacturer. Colors shown may vary from actual application due to uncontrollable factors such as the lighting in your room and monitor settings.
Factory finished doors are custom made and CANNOT be returned. You will need to be certain that any slight variations occurring between the actual color, and the representation on our website will be acceptable. Please note slight variations in color and texture are naturally occurring in wood and not considered a defect. Manufacturers often provide color samples, please contact customer service (+86 13126008852) for assistance in ordering samples.
Turnaround time: Ordering a factory finish will add an additional 1-2 weeks to the turnaround time.
Planning Specifications
Timing and Planning
- Most door slabs ship out in approximately 1-2 weeks.
- Most prehung units ship in approximately 3-5 weeks.
- Adding a factory finish to either of the above generally adds 1-2 weeks.
Building Codes
Check before you buy! As many of our products are non returnable due to the customization, this is a very important step to consider. Many cities require a permit for a new door. Some may require Fire Rated doors. Many coastal cities require impact and or wind rated doors.
Handing and Swing
Door swings are determined based on the direction the door opens when viewed from the exterior of the home. Here are the definitions of common door swing orientations:
Left Inswing: When standing outside the home and facing the door, a left inswing door is hinged on the left side of the door frame, and it swings inward toward the interior of the home.
Right Inswing: When standing outside the home and facing the door, a right inswing door is hinged on the right side of the door frame, and it swings inward toward the interior of the home.
Outswing Left: In this configuration, the door is hinged on the left side of the door frame when viewed from the exterior, and it swings outward away from the interior of the home.
Outswing Right: In this configuration, the door is hinged on the right side of the door frame when viewed from the exterior, and it swings outward away from the interior of the home.
* Exercise caution when placing your order, as various professionals or manufacturers may use different terminology to describe outswing door configurations.
Checkout to Delivery
Our streamlined ordering process ensures efficient project coordination, accurate production, and secure international delivery for all door and window orders.
Order Review
After submission, our order specialists carefully review all dimensions, hardware, swing direction, finishes, and specifications before production.
Order Confirmation
A confirmation email containing your order number and purchase details will be automatically sent after checkout completion.
Shop Drawings
Pre-hung orders include technical shop drawings showing frame dimensions, swing direction, and pre-hanging details for approval.
Production
Manufacturing begins immediately after approval. Estimated shipping schedules are typically confirmed within 2–3 business days.
Quality Control
Every product undergoes strict inspection to verify dimensions, finish quality, hardware installation, and operational performance.
Packaging
Doors and windows are professionally packed using export-standard protection to minimize damage during international transportation.
Shipping
Once shipped, the freight carrier will coordinate delivery schedules and provide transportation updates before arrival.
Delivery
Orders are delivered curbside via liftgate truck. Customers should inspect all products immediately upon arrival.